Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you (“you,” the “Client,” or the “user”) and LSR Studio (“LSR Studio,” “we,” “us,” or “our”), governing your access to and use of lsrstudiopro.com (the “Site”), our client portal, and our digital services (together, the “Services”). By accessing the Site, creating an account, or engaging our Services, you agree to these Terms. If you do not agree, do not use the Services.

The party providing the Services is:

• Business: LSR Studio
• Location: San Francisco, California, United States
• Email: contact@lsrstudiopro.com
• Mailing address: full mailing address available on request by emailing contact@lsrstudiopro.com

1. The Services

LSR Studio is a digital growth studio that provides services such as website creation, landing pages, Google Business Profile setup and management, Instagram and social media management, social media carousels, and visual identity/branding, primarily for aesthetic clinics, salons, and beauty professionals. The specific scope, deliverables, timeline, and price for your engagement are defined in a separate proposal, quote, order, or statement of work (each, an “Order”). If an Order conflicts with these Terms, the Order controls for that engagement.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of a business or other entity, you represent that you are authorized to bind that entity to these Terms.

3. Accounts & client portal

Some Services require an account in our client portal. You agree to provide accurate, current information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at contact@lsrstudiopro.com if you suspect unauthorized use. We may suspend or terminate an account that we reasonably believe has been compromised or misused.

4. Client responsibilities

To let us deliver the Services, you agree to:

• Provide accurate information, materials, content, brand assets, and approvals in a timely manner;
• Ensure you own or have the necessary rights and licenses to any content you provide to us (text, images, logos, trademarks, etc.), and that it does not infringe third-party rights or violate any law;
• Grant us access to accounts and platforms (such as Google or Instagram) as needed to perform the Services; and
• Cooperate reasonably, since delays in your input may affect timelines and results.

You grant LSR Studio a limited license to use the content and materials you provide solely to perform the Services and, unless you object in writing, to display completed work in our portfolio and marketing.

5. Fees, billing & payment

Fees are set out in your Order. Unless stated otherwise, invoices are issued through the client portal and are payable by the due date shown. Payments are processed by our third-party payment processor (currently Stripe); your use of that processor is subject to its own terms and privacy policy. You are responsible for any applicable taxes. Late or failed payments may result in suspension of the Services and, where permitted by law, reasonable late fees or interest. Amounts are stated in U.S. Dollars (USD) unless the Order says otherwise.

6. Subscriptions & cancellation

Some Services are offered on a recurring subscription (for example, monthly management retainers). Unless your Order says otherwise, subscriptions renew automatically for successive periods until cancelled. You may cancel a subscription through the client portal or by contacting us, effective at the end of the then-current billing period. Cancellation stops future charges; it does not, by itself, entitle you to a refund of amounts already paid except as described in Section 7 or required by law.

7. Refunds

Because our Services are custom professional services, fees are generally non-refundable once work has begun, except where required by law or as expressly agreed in your Order. Any refund or cancellation terms specific to a particular engagement are set out in that engagement's Order. If you believe you were billed in error, contact us at contact@lsrstudiopro.com and we will review it in good faith.

8. Intellectual property

Our IP. The Site, the client portal, our software, methods, templates, and the LSR Studio name and logo are owned by LSR Studio or its licensors and are protected by intellectual-property laws. Nothing in these Terms transfers those rights to you.

Deliverables. Unless your Order states otherwise, ownership of the final deliverables we create specifically for you transfers to you once we have received full payment for them. Until then, we retain all rights. We may retain and reuse general know-how, techniques, and non-client-specific components we develop.

Your content. You retain ownership of the content and materials you provide, subject to the license you grant us in Section 4.

9. Acceptable use

You agree not to:

• Use the Services for any unlawful, infringing, deceptive, or harmful purpose;
• Attempt to gain unauthorized access to the Site, portal, accounts, or systems, or interfere with their operation;
• Introduce malware, scrape or harvest data without permission, or bypass security or usage limits;
• Upload content that is illegal, infringing, defamatory, or that you do not have the right to share; or
• Reverse engineer or copy the Site or portal except as permitted by law.

10. Third-party services

The Services rely on and may link to third-party platforms (such as Google, Stripe, Instagram/Meta, Vercel, and Supabase). We do not control those platforms and are not responsible for their content, availability, or practices. Your use of them is governed by their own terms and privacy policies. See our Privacy Policy for how we handle data, including data accessed through Google APIs.

11. Confidentiality

Each party may receive non-public information from the other in connection with the Services. Each party agrees to use the other's confidential information only to perform or receive the Services and to protect it with reasonable care, except where disclosure is required by law.

12. Disclaimers

The Services and the Site are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any particular marketing, ranking, traffic, or business result will be achieved. Marketing and advertising outcomes depend on many factors outside our control.

13. Limitation of liability

To the fullest extent permitted by law, LSR Studio and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Services. Our total aggregate liability for any claim relating to the Services will not exceed the amount you paid to LSR Studio for the Services giving rise to the claim during the three (3) months preceding the event that gave rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless LSR Studio and its owners, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Services, or content or materials you provide to us that infringe or violate the rights of a third party or any law.

15. Term & termination

These Terms apply while you use the Services or maintain an account. Either party may terminate an engagement as set out in the applicable Order. We may suspend or terminate your access immediately if you breach these Terms, fail to pay, or use the Services unlawfully. On termination, you must pay any amounts due for work performed. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

16. Governing law & disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. You and LSR Studio agree that the exclusive venue for any dispute that is not otherwise subject to an agreed alternative dispute-resolution process will be the state or federal courts located in San Francisco, California, and each party consents to personal jurisdiction there. Before filing any claim, the parties agree to first attempt to resolve the dispute in good faith by contacting each other.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide a more prominent notice. Changes take effect when posted. Your continued use of the Services after an update means you accept the revised Terms.

18. Miscellaneous

• Entire agreement. These Terms, together with your Order and our Privacy Policy, are the entire agreement between you and LSR Studio regarding the Services.
• Severability. If any provision is found unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a business transfer.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Notices. We may send notices to the email associated with your account; you may send notices to contact@lsrstudiopro.com.

19. Contact us

Questions about these Terms:

• Email: contact@lsrstudiopro.com
• Location: San Francisco, California, United States
• Mailing address: full mailing address available on request by emailing contact@lsrstudiopro.com